This report looks at the communication that big mining companies are publishing in response to the global pandemic

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Here are some of the latest responses: 

BHP CEO Mike Henry said in a press release, “Keeping our operations running is critical for jobs, our communities and for the economy. We are not a business that can do all of our work remotely and we are fully focused on action to reduce the risk of transmission at our sites and in our offices. As COVID-19 continues to spread, we are taking additional precautionary measures to test our Business Continuity Plans.” You can read more here

BHP has been releasing statements on a daily basis – we counted nine press releases (including two translated pieces in Spanish).

BHP has used a video message by its CEO Mr. Mike Henry, to summarise their response to the situation. Click here to view it. 

Vale has announced that it will provide a number of support initiatives for its suppliers during the crisis caused by the coronavirus epidemic. The estimate is that, through these measures, the company will inject about R$ 160 million into the Brazilian economy in the coming days with the anticipation of payments to small and medium-sized companies. “At a time when the country is experiencing great uncertainty, we will use our distribution network, our presence at the base of the production chain and our capacity of mobilization to help our suppliers face the impacts of this pandemic, always focusing on the health and safety of people”, says Alexandre Pereira, Executive Officer of Global Business Support. The company also said that they will use 81 thermal cameras in their first against You can read more here

Anglo American is also putting out updates out on a regular basis. ”Across our business as a whole, our approach is to take measures to help safeguard our people from the spread of COVID-19, while ensuring we are able to continue the day-to-day business of Anglo American” a statement said. You can read the full update here

Anglo American has been putting out all the latest updates on its website.

Rio Tinto has issued statements keeping the industry informed. “At Richards Bay Minerals (RBM) in South Africa we will curtail production in compliance with a directive from the Government aimed at containing the spread of COVID-19. As a result, all mining operations at RBM will be halted by midnight on 26 March 2020, for 21 days.” You can read the details here

A notice that has popped up on Rio Tinto’s website

At Glencore, the reaction has been summarised according to each country. “The government of Quebec has ordered all non-essential businesses to close in an attempt to slow the spread of COVID-19. Accordingly, our Raglan (nickel) and Matagami (zinc) operations in Quebec will be on care and maintenance for the next three weeks,” a statement said about operations in Canada. There are details of what the company is doing in various others countries here

Glencore has also been updating its stakeholders about the developing situation.

Most mining companies have been quick to respond, have tried to remain one step ahead of developments as they juggle their response to an unprecedented pandemic of a truly global scale.

The past week and the weeks to come will put to the test the communication infrastructure at big and small mining companies across the world. Commuro Digital will bring you the latest in mining communication through our analysis.

…And if you would like any assistance in crafting your internal or external communication, we hope you will think of us! Email us at Thank you for reading.

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